REFUND POLICY

Our training plans are digital products delivered through TrainingPeaks. Once delivery has begun, refunds are not normally available for change of mind.

Where applicable, you may have a statutory 14-day cancellation right. If you request immediate delivery of a digital training plan and acknowledge that delivery will begin during this period, your right to cancel may end once the plan has been delivered.

For 1-to-1 coaching, any statutory cancellation rights remain applicable. If coaching begins during a cancellation period at your request, we may charge proportionately for coaching already provided.

Payments for coaching periods already started are not normally refundable, including unused portions of prepaid periods, except where required by law.

If your order is incorrect, faulty or has not been delivered as described, please contact us through cycling-coaching.com.

SUBSCRIPTION / CANCELLATION POLICY

1-to-1 coaching is billed at the frequency selected at checkout.

Monthly, 3-month, 6-month and 12-month options automatically renew unless cancelled before the next renewal date.

Cancelling stops future renewals. Coaching will normally continue until the end of the period already paid for.

Prepaid coaching periods are not normally partially refunded if you choose to stop coaching early, except where required by law.

There are no cancellation fees.

You can manage or cancel your subscription using the subscription-management link provided after purchase or by contacting us through cycling-coaching.com.